So I just ran a process where AHT is about 45 seconds
But after 7000+ items.
Automations -> Queues AHT says 3 minutes 36,21 seconds
Monitoring -> Queues AHT says 3 minutes 31,15 seconds
From my point of view there should be no difference in the AHT of these two?
If I multiply the AHT of either, with the number of items, the total time ends up on about 17,5 days.
Only problem being the oldest item is about 4 days old and the process is done
So i don’t know how the calculation is done but it is wrong from what i see
I know we had issues AHT and such not updating at one point, but i talked to server admins and they found a script not running (it have been fixed months ago). Now the AHT is updating fine, so my conclusion is that this must be a bug in Orchestrator 2019.10.15 that we are running?