Autopilot For Everyone and Attached Files

Hi everyone,

How do I set up an automation so that it can accept a file attachment added in the Autopilot FE chat? For example an Invoice that should then be extracted using a pre-existing automation?

Cheers,
Jeppe

Hello Jeppe,
Why you need a automation to use the uploaded file? as Autopilot FE is inbuild with DU you can request to extract the document by uploading the file then you can pass those extracted document content to your automation.

Regards,
Balram

Hello Jeppe,

Were you able to find a solution for this?

I have a similar requirement where a user uploads an image via AutoPilot, but there’s no clear guidance on how to access that file in Studio. The image gets converted to a blob URL, but currently, there doesn’t seem to be any activity available that can access this URL.