Automation in an application with a clunky UI

Hi there!.

Total Rookie here with no formal IT background, but I am currently soaking myself with basic web tutorials, video tutorials and even podcasts on uipath and vb.net, and everything I come across related before formally starting on Uipath academy.

The thing is, the reason I started learning UIpath is because I see great potential to automate several tasks pertaining to a desktop HR application that we use in our HR consultancy firm. It is the most well known in Spain, used by thousands of HR firms btw.

However widespread the application is, the UI is pretty clunky, and prone to cause trouble to robots after my initial testing. I have pinpointed this issue because of two factors. The loads of windows one has to navigate to reach the target destination, and that from time to time those windows take a bit longer or a shorter to open up.

I know this might be a situacion in which to avoid the use of RPA, however, I am willing to give it a try. In your experience, what is your advice or best practices to use in a situation like the above?. Are there certain actions specially suitable to navigating unreliable UI´s?.

On a side note, I have heard the application has an API, would this be of any help.

Hello @Jose_Vicente!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

  1. Always search first. It is the best way to quickly find your answer. Check out the image icon for that.
    Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

  2. Topic that contains most common solutions with example project files can be found here.

  3. Read our official documentation where you can find a lot of information and instructions about each of our products:

  4. Watch the videos on our official YouTube channel for more visual tutorials.

  5. Meet us and our users on our Community Slack and ask your question there.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly
Forum_Staff