Automation Explorer Assessment (v2023.10) issue

[Hubik_Jiri]

Hello,
I have an issue with assessment in Automation Explorer Assessment (v2023.10). I did everything what had to be done, but still not completed.
However once I want to raise a ticket I have an issue with license ID, do you know what to do now?

[sharazkm32 (Sharaz K M)]

Is the license still active or expired?

[Hubik_Jiri]

Good question, maybe… do you know where I can find it? However it doesn’t solve why assessments wasn’t confirmed

[sharazkm32 (Sharaz K M)]

If you have admin rights

Go To Admin → Licenses and check the expiry date

[Hubik_Jiri]

Thanks, unfortunately, license is still valid

[prashant1603765 (Prashant Kumar)]

Hi @Hubik_Jiri
Welcome to UiPath,

Might be there is temporary issue , try to open in different browser or incognito mode.

You Can contact to UiPath support:

Contact UiPath Learning

If helpful, mark as solution tick. Happy automation with UiPath

[Hubik_Jiri]

Hi,
it doesn’t work, as I wrote. I did that assessment already more then week ago and nohting changed.
And I have an issue with raising a ticket because support ID is not valid.

So what to do now? Is there any possibility to send a direct mail somewhere or?

Thanks

[prashant1603765 (Prashant Kumar)]

Ok @Hubik_Jiri Below, I have mentioned the Forum Support Team.

Hi @loginerror & @loredana_ifrim pls hep here.

Happy Automation

[Hubik_Jiri]

Thanks.

Maybe this will help

[prashant1603765 (Prashant Kumar)]

I hope you have completed all the chapters above and provided feedback for all this course. If everything is done, the course should be marked as completed.

[Hubik_Jiri]

yes, of course, everything is completed

[prashant1603765 (Prashant Kumar)]

@Hubik_Jiri

Could you pls share the screenshot like below,

[Hubik_Jiri]

[Hubik_Jiri]

@loredana_ifrim @loginerror Hello, can you please have a look on this? And give me some advices how to proceed? Or who I should contact?

Thanks

[Gauntness]

Hello!

@loredana_ifrim , @loginerror and @prashant1603765
I’m facing same issue. I have started learning plan for Automation Developer Professional training and just finished an assessment for Explorer, however assessment row won’t have an updated status to completed even though I had 90 % right answers in my assessment and I’m missing my diploma. Logging out/in and browsing with ingocnito don’t help either.

Any ideas how to proceed?

[Hubik_Jiri]

For first assessment it was like try and you will see, after maybe ten times try it was confirmed as completed…
for second assessment I created ticket with chatbot and support confirmed from their side. So finaly I have my diploma.

[Gauntness]

Thanks. Perhaps I’ll try to make the assessment 8 more times and hope for the best. A bit odd that it doesn’t work correctly…