Customer Impact
On April 1, 2021 from 21:20 UTC to 22:40 users saw HTTP 500 errors while using Automation Cloud™, UiPath Automation Hub, and all other UiPath cloud services. We served 235,000 errors which represents about 4% of our total traffic during this time. These errors were served to both Enterprise and Community customers. Users in the Americas were more significantly impacted (seeing as high as 10% errors) than users in other regions.
This is a companion discussion topic for the original entry at http://www.uipath.com/community/rpa-community-blog/postmortem-automation-cloud-outage-1-april-2021