Hi Together,
since the mail settings in the automation cloud were changed, we do not receive any mails. Do you have any ideas or am I missing a setting?
In the notifications I enabled Automation Cloud and Email. I receive the notification in the automation cloud but not the email.
In Admin mail settings we changed nothing and would like to use the default mail settings.
Thank you!
Check if your SMTP mailbox credentials are not expired.
Thanks for your help. But I do not quite understand what to check.
When using the default settings I thought that I am not using my SMTP mailbox credentials but the UiPath settings in the screenshot. I can’t change the default settings anyway.
Are the SMTP mailbox credentials not only relevant for custom mail settings?
Hey @PeCour certains things which cause this problem.Try sending a test email from the Admin > Settings > Email configuration page in UiPath to see if emails can be sent successfully through the configured SMTP server.
Some organizations have limits on the number of emails that can be sent in a certain time period. Check with your IT department to see if there are any restrictions or firewalls blocking outgoing emails from UiPath.
Check the Logs in UiPath Orchestrator to see if there are any errors related to email sending.
Ensure that email notifications are enabled for the right events (e.g., job success, failure, etc.).
cheers
Hi @singh_sumit,
yes, I have tried it using the action center. Someone assigned a task to me.
We only need these mails for the action center as we would like to use the new reminder functions and action apps.
I also thought about our IT department and asked them. They assured that it should be working. I will ask them again.
The notifications are also set correctly:
I meant check if the password isn’t expired or test if by using the same credentials you are able to send email or not.
That’s relevent
