Automating Processes With OCR

Hello There,

On a generic note, if you were to automation a process that involves lot of OCR, how would you go about doing it. Attended, Unattended or Agent Assisted etc. I assume with OCR there is a certain probability of data not being read accurately if the documents are not in a standard format. Appreciate suggestions and insights …

Thanks
Hara

Agent Assisted would probably be the best balance.

As you mentioned there are potentially pitfalls with OCR reading non standard format, so by allowing the robot to process as much as possible in the background then forwarding on the work item to a user once an exception is met will give you the ideal amount of oversight.

There is also potentially a use case for utlising Intelligent OCR within your process

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