Automating Online Grocery Stores for Elderly

Automating Online Grocery Stores for Elderly

Use Case Description

Objective :

  • Minimizing the gap between elderly people and the ever fast growing digital media.

  • Vendor – Customer connectivity via website where people can submit grocery list image in any language and place the order.

  • Vendor uses handwritten list and so does people. So, I have come up with an automation idea, which is an online store that is helpful for both customers and vendors.

  • For those who are less fluent with digital devices, this automation could be of great help.

  • Frontend will trigger an automated process in the background for language translation and for the checkout process.

  • Improved customer experience is great value addition to have with, the help of Google Cloud Vision and Twilio API.

AS-IS WORKFLOW, TO-BE WORKFLOW

To Be - Automating Online Grocery Stores for Elderly.pdf

Other information about the use case

Industry categories for this use case: Customer Service, Finance, Information Technology and Services, Marketing Sales

Skill level required: Intermediate

UiPath Products that were used: UiPath Studio, UiPath AI Center, UiPath Document Understanding, UiPath Orchestrator

Other applications that were used: Google Cloud Vision OCR, Twilio API

Other resources: I have created this functional demo website : https://caliber-hack.netlify.app/

What is the top ROI driver for this use case?: Improve customer experience