Auto-Triggering Process Issue in UiPath Orchestrator

Help Orchestrator
,
1

Hello everyone,

I’ve developed a background bot that triggers a front-end bot. Here’s how it works:

  1. Background Bot Logic:
  • The bot monitors the Outlook inbox.
  • When an email from a specific user arrives, the bot kicks into action.
  • It triggers the front-end bot to perform specific tasks.
  1. Front-End Bot Tasks:
  • Extracts data from the UI.
  • Sends the extracted data via email to the specified user.

I deployed a package for the front-end bot and created a process in Orchestrator. Initially, everything seemed to be working fine. However, an issue has arisen where the process keeps auto-triggering continuously without any new email prompts.

Troubleshooting Steps I Tried:

  • Attempted to Remove the Process:
    • Orchestrator doesn’t allow me to delete the process.
  • Signed Out and Re-Logged In:
    • Despite logging out and back into Orchestrator, the process continues to trigger on its own.

Problem Summary:

The process is stuck in an endless loop of auto-triggering. This prevents me from managing or stopping it effectively. Notably, I have not created any jobs or triggers in Orchestrator for this process.

I need a solution to stop this process and prevent it from auto-triggering again.

screen shots related to the issue is attached bellow:

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Can anyone provide guidance on how to resolve this issue?
Thank you!

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2

Hi @rahul.kumar could you please describe which trigger do you use if it Queue, Event or API Trigger ?

3

@rahul.kumar

  1. As per screenshot looks like there is one running process
  2. How are you trigegering bot 2 from bot 1…is it start process? Or api trigger or adding to queue and a queue trigger?
  3. Did you try killing all jobs? Soon after you kill a process is second starting? If so is the first bot which is triggering is it stopped?
    Cheers
4

Hi @mahmoud.zaky this process is an API Trigger.

5

Hello @Anil_G
I am triggering Bot 2 by using API Trigger.
Yes, I try to kill all jobs but it appears again.

6

@rahul.kumar

Fid you stop bot 1? Which is triggerring bot 2?

Cheers

7

@Anil_G
Bot 1 is stopped but still, the Bot 2 is triggering again and again

8

@rahul.kumar

Can you see the info of the job and see from where it is getting triggered

Also Check if there is any queue trigger setup or event trigger setup

cheers

9

@Anil_G there is no such thing I checked.

10

@rahul.kumar

please select all the pending jobs first and delete all of them as there are almost 170 jobs so once you kill running next one would start

cheers