Attended users

Feedback Assistant
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1

Why some attended users are getting the following error?
Set transaction status (System Exception): Cannot access a closed pipe.

3

Hi @icehouselux,

The error “Cannot access a closed pipe” usually occurs when there is a connection issue between the robot and the Orchestrator server. This can happen due to network latency, intermittent connectivity issues, or firewall restrictions.

To resolve this issue, you can try the following steps:

  1. Check the network connection and ensure that the robot is connected to the Orchestrator server.
  2. Restart the UiPath Robot service.
  3. Check if there are any firewall restrictions or antivirus software that might be blocking the connection.
  4. Ensure that the robot has the necessary permissions to access the Orchestrator server.
  5. If the issue persists, try reinstalling the UiPath Robot software.
6

Hi @icehouselux,

Can you please explain a little bit more the scenario in which an attended user receives this error? Do you have a support contract with UiPath? you can open a support ticket if so.

Thanks,
Andrei