While trying to perform any operation in UiPath Orchestrator, getting an error: 'Sorry! An error occurred and the page will reload (#199)'
There could be multiple reasons behind this error. To know about the exact situation, we need to have a look at the Event viewer logs in the Orchestrator server.
How To :
- Go to Start > Run > eventvwr.
- Right-click Windows Logs -> Application
Scenario Specific :
Scenario 1: After a new installation, fail to launch the login page of Orchestrator.
Error message: 'Sorry! An error occurred and the page will reload (#199)"
From the event log, it shows “System.Data.Entity.Core.EntityException: The underlying provider failed on Open. ---> System.Data.SqlClient.SqlException: Login failed for user 'xxx\yyyy'.”
Resolution: As per the exception message, the handshake between the Orchestrator & the SQL Server couldn't happen.
Click here to configure SQL server windows authentication & SQL server authentication.
- IIS > Application Pools > Advanced Settings and change it to your windows account used for database connection and orchestrator account as well.
- Change the app pool account user to the one with which we have logged in.
Scenario 2: When trying to perform an operation like scheduling job, getting the stated error.
Resolution: Based on the event viewer logs, the database disk size was full, hence after clearing the disk, the issue is resolved.
Scenario 3: Due to SSL Certificate being corrupted the issue is happening.
Resolution: After changing the correct Certificate, the issue is resolved.
Click here for additional information.