so now directly giving the email did not work as you mentioned
one way i see it is we can add another process as tool…so you can create a process to read the email and save the attachment …read content of it and send as input to the agent when you call it and then agent processes the info and decides on the category
I am trying the same as of now…you can also parallel try …adding process would actually help…also I am trying to use a chain of agent to summarize the info as well
cheers