Alert message for long running job

We need to set alert message for long running job. If particular job is running more than 2 hrs, we should receive alert mail or message.

Hi @Elancheran_E18

In the trigger section in orchestrator , you can do the following setting , please refer this


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Hope it helps .

@Elancheran_E18,

Configure the Mail settings for tenant.

Tenent–>Settings–>Mail–>Enable alerts email

Once enabled the email settings. Configure your job or triggers like this.

Now whenever your job runs beyond 2 hours, you will receive an email notification.

Thanks,
Ashok :slight_smile:

2 Likes

I have done these steps. But still, i didn’t get alert mail from orchestrator for queue trigger.

@Elancheran_E18,

Check if the alerts are enabled from folder level as well.

Navigate to the folder → Click on Alert Icon → Settings icon

Make sure Alerts preference are set correctly.

Thanks,
Ashok :slight_smile:

1 Like

Just do that in the automation. At the beginning store the start time, and then each iteration see if it has been more than two hours. If it has, send an email.

This topic is interesting for me.
I am on 23.4.1 on-prem version.
I set-up everything as described above.
I set the “Started and not completed” alert to 5minutes.
The job is running already 15 minutes and no altert at all :frowning:

Any idea?

Thx

@J0ska,

The Folder level and tenant level settings I explained in earlier answers working with my one client but same settings not working with another. We are checking with UiPath Support to know why.

I will keep updating this thread once I have update from the support.

Thanks,
Ashok :slight_smile:

Hie @Elancheran_E18 for this go to orchestrator go to job section and modify the
Generate an alert if the job started and has not completed and set the time fo 2 hrs…
image
cheers Happy Automation

Its not working . I didn’t get mail notification from orchestartor.