Aler emails not recieved

Hi, I am testing orchatrator on platform. uipath.com. I have set email setting for me and testing email arrives without anz problem.
But whenever there is an alert (fatal,error,any…) I don’t recieve any email warning. In the alert section of orchetrators. I checked all the roles and view for alerts is everywhere.
What could be wrong?
Thx
Roman