After the upgrade of Orchestrator to version 2023.10.0 the webhooks apppool keeps crashing and remains in a not started state

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How to resolve the webhooks apppool keeps crashing, compatible with .NET framework?

Issue Description: After the upgrade of Orchestrator to version 2023.10.0 the webhooks apppool keeps crashing and remains in a not started state.

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Root Cause: This usually occurs when there is a 32-bit (x86) application pool trying to run a 64-bit (x64) application, or vice versa.


Resolution: Update .Net framework Change the value of Enable -32-bit Applications to 'True’

  1. Open IIS Manager on the server
  2. In the Connections pane on the left, expand the server node and click on "Application Pools
  3. Locate the webhook application pool associated with your UiPath Orchestrator application
  4. Right-click the application pool and select "Advanced Settings."
  5. In the "Advanced Settings" dialog, find the "Enable 32-Bit Applications" setting under the "General" category
  6. If the application is 64-bit (x64), set the "Enable 32-Bit Applications" setting to "False." If the application is 32-bit (x86), set this setting to "True."
  7. Click "OK" to save the changes
  8. Restart the application pool by right-clicking on it and selecting "Recycle.