Activate license after connecting to a VPN

[Alessandro_Colombo]

License type(Free, Trial/License code): Community

Studio/Robot version: 19.5

Screenshot:

Hi, when I launch my application on my pc connected to the internet I have no problem executing the program but if I try to launch the same program in VPN it just doesn’t work and prompt me with a message to activate the license. Is there a way to solve this problem?
Thanks

[Palaniyappan (Palaniyappan P)]

Hi @Alessandro_Colombo

Hope this could help you resolve this buddy

License Error while execute process in Community Edition

Hi I am also havinga same problem 18.4.2+Branch.master.Sha.9888b477be8d3ec8a832306fc59c34ba6edad108 To execute processes, please activate a license. System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: To execute processes, please activate a license. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: System.Exception: To execute processes, please activate a license. at UiPath.Service.Licenses.LicenseMana…

Cheers @Alessandro_Colombo

[Palaniyappan (Palaniyappan P)]

Were you able to get now buddy
cheers @Alessandro_Colombo

[Alessandro_Colombo]

Not really, just found out that with other VPNs it works fine but with the one that I need it does not. So I just automatized the connection to this specific VPN in the project and solved like this. Maybe it has something to do with the VPN software thatit’s exposing another MAC address or something instead of mine so uipath recognise a differente device ID and ask me to activate the license.
Btw thanks for the help

[Palaniyappan (Palaniyappan P)]

Thats great
Cheers @Alessandro_Colombo