Action Center Task Forms-File Attachment Exception

Help Task Capture
1

Hello Fellow UIPath Community.

We have gone live on a AI Machine document understanding initiative.

I have noticed an Action Center Exception for a file attachment in the Action Center Task Form

Exception Message: Classification result could not be fetch, Page index 1 cannot be found in DOM.

I downloaded the particular file attachment and added to a different queue item and the file attachment reflects in the Action Center Tasks Form.

The logs also do not indicate a particular exception for this file attachment…it is however in Action Center. Only 1-3 errors of this nature appear out of ± 1900 Action Center Tasks.

Please refer to the screenshot for
Page Index cannot be found
reference

Could anyone have an idea on how this particular issue could be resolved, or what the issue could be??

Any assistance is appreciated

2

Hello @Mgevisa_Khoza!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

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Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

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Cheers from your friendly
Forum_Staff

5

Hi,

Thanks for reaching out! Would you mind sharing with us the files & workflow, so that we try to reproduce your issue? :slight_smile:

Thanks in advance,
Monica