Why are Action Center Named User licenses not visible in Automation Cloud?
To make the licenses visible, enabling the User License Management feature at the Organization level is necessary. Utilize this guide to activate it.
Following this, a group allocation rule must be established to ensure that all members of that group inherit the Action Center license.
Follow the steps below on how to proceed:
- Navigate to Automation Cloud > Admin > Accounts & Groups > Groups tab
- A new group can be created, perhaps named "Action Center Users."
- Add the desired users to this group (this action can also be done after its creation), and then proceed to create the license allocation rule.
- Check the Action Center licenses box and Save.
Now, every user added to this group has access to the Action Center. See the screenshots below: