Hi, I am using action app to create escalation in ageht builder. But action app is not showing in agent builder. But its showing in studio.
Can you confirm if you have all the solutions/apps in the same folder on the Orchestrator? If not, try to publish and deploy it on the same folder and try.
Yes both aap/solution are deployed in same folder.
please check the action app is published and deployed
Once deployed, it should be visible in the Agent Builder dropdown list.
Also check if its happening to one app or all other app. Is it VB App or Web App
Can you please DM your email ID and we can debug together offline if error persists. I can loop in Engg or create a bug internally if needed after debugging