Abandoned Queue Item in Long-running workflow

Hi all

I have a process build in Document Understanding Template. I noticed that when we sent validation to Action Center and takes more than 24 hours to human validate it, the Queue Item status changes to Abandoned.

Doc attached says

If a long-running workflow is attached to queue processing and the workflow is in a suspended state, the queue item will remain in an in-progress state even beyond 24 hours until the workflow sets the transaction status upon resumption. Queue item identifiers will be part of the persisted workflow context if included in the same scope of Wait and Resume activities.

Can anyone explain what is Queue item identifiers ?

We use official Document Understanding Template

1 Like

Hello @rikulsilva!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

  1. Always search first. It is the best way to quickly find your answer. Check out the image icon for that.
    Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

  2. Topic that contains most common solutions with example project files can be found here.

  3. Read our official documentation where you can find a lot of information and instructions about each of our products:

  4. Watch the videos on our official YouTube channel for more visual tutorials.

  5. Meet us and our users on our Community Slack and ask your question there.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly