A task was cancelled when trying to get asset from orchestrator

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1

Hi there,

Currently I’m using orchestrator version 2019.10.21 and UiPath studio 19.4.4 (WIth System.Activities 19.10.1 and UiPathAutomationActivities 19.11.4)

We are using HTTP connection to orchestrator via robot tray and robot has no issue connecting to Orchestrator as well as able to retrieve the license from there.

However when we try to run an automation which consist of GetAsset, I’m getting the following error:

Source: Get Asset

Message: A task was canceled.

Exception Type: System.Exception

An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
System.Exception: A task was canceled.
at UiPath.Core.Activities.BaseAssetActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

From event viewer:

UiPath.Executor 19.4.4.0
System.Threading.Tasks.TaskCanceledException: A task was canceled.
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Net.Http.HttpClient.d__58.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Orchestrator.Api.OrchestratorVersion.d__5.MoveNext()

I tried incorporating a longer delay for get asset activity but it does not help. Appreciate your sharing. Thank you

2

Hello @fred.too!

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3

@fred.too Can you show us the Properties of the Get Asset Activity that gives out the error ?

4

Hi @supermanPunch, please find screenshot

GetAssetProperties

5

@fred.too Can you check the below post, The Error might have happened due to an Orchestrator Connectivity issue. Can you please try the solutions that are mentioned in the post and check if it solves the problem ?