I run a process in unattended robot and in my process contains a double click.
When I test in the Studio, the activity is able to double click, however, when I run it from Orchestrator. The double click fail.
Why it fail in the Orchestrator??
Ps: The double click activity is using click image without send window message.
Ps: Just the particular elements contains the problems as others didn’t faced error when run.
hardware event as click image does have stimulate.
And when I change the activity to click activity, the stimulate click return click generic error.
I did publish one version with click activity (also use the hardware event) and it also unable to click using Orchestrator.
I thought you were using modern activity. Check the send window message property in classic double click image activity. Since the workflow is running from orchestrator, it needs background access to work on elements. Otherwise ,use modern click activity and select simulate property.
This might be because of resolution changes… try setting the resolution in your robot to same as your environment. This can be done on orchestrator in robot settings page. And also make sure to have login into console set to false. Manually set it to true and then change to false
Are the other clicks also image based??? Whicha re getting click…there are high chances that because of resolution the required image might be out of the screen bounds also
The different between image click and ocr is that ocr will try to click on the text based on the image that you show or reads image to get the components
The image is taken and the image is visible when the error is throw.
And I have another question wanted to ask,
My friend suggested me to use OCR because her workflow also unable to use the normal classic click activity, but when using the OCR, the process can run successfully.
Do you know why this happened?
Because there is a container blocking the element and cause me unable to select it. I tried to check on the UIExplorer there and it is unable to detect.
the application I use is my company’s application, and due to the pnc, I am unable to show.
As an alternative…did you try inspecting the element and check if you can create the selector?
And to answer your question the only difference that i see is click image gives you option to select percentage of match where as ocr decides a best percent for you…
Is there have the possible that the click activity is unable to select because the image selected is too small?
And when the process is run unattended, there is minor different with what I selected and since the click activity wanted to get 80% similarity, it causes the problems occur?