Unable to send email using Send SMTP mail Activity

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1

hi There,

I am getting below error while sending a mail. I have made sure that my credentials as well as all other parameters are correct.

Screenshot (125)
Screenshot (125)1920Ă—1080 342 KB

Thanks!

2

First check this link Error sending Outlook mail with Send SMTP mail message - #7 by marian.platonov

3

Ping smtp.office365.com in command prompt and check the address you get as result. try using that address and see if it helps.

Below are some other possibilities to check:

Assuming you have right credential values and passing as expected --excluding this.

check these

  1. SMTP service need to be enabled on the mailbox
  2. If mfa is enabled too you’ll need to generate an app password
  3. TLS : TLS 1.2 may be now required
4

I cannot run Powershell script on my machine as it is disabled by admin

5

You can bypass this policy for a single file by adding -ExecutionPolicy Bypass when running PowerShell

powershell -ExecutionPolicy Bypass -File script.ps1

Or ask your admin to run the Script for you.

6

Thanks Marian,

I ran the script but getting same error there as well. Please refer the attached screenshot.

Screenshot (128)
Screenshot (128)1920Ă—1080 176 KB

7

Well, the issue is not in the UiPath Studio or Mail activity package.

The same error message was replicated in your PowerShell script. Please look online for a solution for your encountered error message.

8

Alright, thanks for your help much appreciated.

9

Hi Rahul,

Follow these steps
Open Gmail Settings -->Security → 2-StepVerification → Enter Password -->Verify.
It turns on as shown in the screenshot.
image

10

Hi Vaishnavi,

I am using outlook, so can you please suggest about that.

11

So, Are you using “Send Outlook Mail Message” Activity ?
Because “SMTP” Activity is used for Gmail Account .

12

I am using send SMTP mail activity with outlook credentials the issue is not with UiPath rather with outlook

13

You need to use “Send Outlook Mail Message” Activity not SMTP.

1 Like
14

Thanks, saved my robot’s ass.