403 Forbidden to downloading community edition


I had requested community edition and received letter with link to downloading application but I’ve got 403 Frobidden when use it. Could you help me please with this issue?

Please check your firewall/network restrictions.

Hi Vlad,

Please check this post:

Is there Ukraine in this list? I’m in Kiev.

Yes, it is sadly. Please send a mail to sales.support@uipath.com following the instructions in the post I’ve shared above and they will send you the installer.

I’ve sent already. Thanks for info.

I’ve received following response

Dear Sender,

Thank you for contacting UiPath.
Please note that this mailbox is no longer monitored.

You can now submit your request by following the steps below:

  1.  Go to https://www.uipath.com/contact-us
  2.  Choose the topic related to your request.
  3.  Fill out the request details.
  4.  Click on "Submit".

Thank you,
UiPath Team

Do you have linux verasion of UiPath?

No, UiPath only works on Windows.

You can use TunnelBear or any other VPN service that could change your location to US. After that you can download community edition using the link sent to your email during registration

@ovi Hello,

I am a Lebanese resident. I’ve already been accepted to an internship at BMW Group, Germany in their Robotics Process Automation, and I have to learn UiPath on my own.
I am not being able to download UiPath studio. Please, I want to know if it is possible to download studio, or I need a license from BMW.



Hi @walidsamaha

Welcome to our UiPath Forum! :slight_smile:

Could you post a screenshot of the error you are getting?



I am getting a 403 error, i am a Lebanese resident, and I am trying to download the community edition.

Hi @walidsamaha

Could you check on a different network? I checked with our team and Lebanon is not on a blocking list.

Does this error happen after you navigate to https://platform.uipath.com?

Hello. I am also having problems downloading the free trial of Community Edition. I am currently working in Lebanon. I am considering purchasing UiPath but obviously can’t if I can’t even access the trial in Lebanon. I got the 403 Forbidden error after I navigated to the link posted previously.

Thank you for your help on this.

Also, I have tried using Internet Explorer.

Hi @Suan_Hanson

Feel free to contact our Cloud Platform support via this link:

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