Issue in send smtp mail message

Help Studio
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48

Hello everyone,

Just incase anyone comes across this post again while looking for a solution, I spoke to UiPath today and they gave me the below advise on fixing the issue. Hope it helps someone!

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Regarding the issue you described in the ticket description, we would like to ask you to do the following:

  1. Kill the Assistant process to make UiPath.Service.UserHost.exe free from parent Assistant
  2. Start UiPath.Service.UserHost.exe standalone or by any process except for Assistant.

If this works, then we need to inform you that this is a known issue that will be solved in upcoming versions of Robot.

An alternative solution would be to create a sub workflow with send SMTP activity and call this workflow using Invoke Workflow file activity, mention the timeout in the Invoke workflow file activity so the SMTP will not get stuck for long hours it will throw a timeout error after specified time on Invoke workflow file activity.
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