Please try the following steps:
- Logon to your orchestrator
- Navigate to queues-overview
- Filter for the queue
- View Transactions
- Set the filters: status=failed | revision=none | exception=application
- Select the queue item(s)
- Click on ‘Mark as verified’
- The queue should be green now in the monitoring
If you make sure that only verified items are in the queue after they have been finalized, you can make sure that the operations have been properly processed or rightly outsourced.
If you and your colleagues clean up once, monitoring can be quite helpful for the RPA controller.
Another tip: In the monitoring view (and other views) you can select or deselect the options highlighted in yellow in the screenshot.