18.4 Studio performance issue when opening a project

Help
,
1

I’m trying the new dark version and I love it. I updated all my projects but I’m facing a problem with one of them.

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I thought was so slow when I opened because in this new version I must to add some packages and after I did still it is taking lot of time to open.

Any advice? Should I do something else?

1 Like
2

also I’m having this problem. I don’t know how describe it but that image show what’s happening … I must to close and open again …

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3

Hi @carmen

Is this issue recurring? Does it happen when opening all your existing projects? Can you estimate how long does it take for it to open?

4

Hi @ovi , Yes, every time that I open this project in particular is taking around 5 minutes or more in open. The others are ok without issue. I can’t figure out why is happening that.

And the second print, when UIPATH showed just some parts, I discovered that happen when I’m working in a virtual machine only. Every time that I lost my connection with the VM and I reconnect I can’t see all the window so I need to re-start Uipath. That’s a little bit annoying.

1 Like
5

Is this a big project? How many MB? I will get this checked in VMs, thanks for the details, they are really helpful.

6

I think that this project isn’t big, 18 MB. I have other projects bigger than this one without problems.

7

Hi Carmen,

Can you provide us with a DiagTool report from the machine on which this issue occurs?
If you are using the Classic theme instead will the UI issues go away? How about the loading time one?

8

Hi Alex, sorry for a late reply. I changed to the classic theme and still is giving me the same problem.

I searched about DiagTool I didn’t know about this toolreport.zip (229.5 KB)
but I’m not sure if I did correct or not.

9

Hi @carmen. I am experiencing the exact same problem. Did you manage to solve this problem? How?

Thanks!

10

do you mean when you are working in a VM ? no. I still have the problem. I need to close and open again.

11

@carmen well my problem is at the start-up of the program… it takes literally from 20 to 30 mins to load the robot (adding dependencies). Once it is loaded, I can work without any problem. But it is a ridiculous amount of time that I lose every single time.

12

oh no. sorry, that problem was only in one project. But Don’t know why that happens, because the others ones are without that problem. I never try to open again that project.

13

what a pitty!

Thanks anyway :slight_smile: