# Help

**URL:** https://forum.uipath.com/c/build/29.md

[Latest](https://forum.uipath.com/latest.md) · [Categories](https://forum.uipath.com/categories.md) · [Tags](https://forum.uipath.com/tags.md)

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## [About the Help category](https://forum.uipath.com/t/about-the-help-category/2105)

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**Author:** [@badita](https://forum.uipath.com/u/badita)\
**Replies:** 0\
**Last updated:** [March 6, 2017, 9:46am UTC](https://forum.uipath.com/t/about-the-help-category/2105 "2017-03-06T09:46:56Z")

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Need help with an automation? Post here. Read this introduction guide before posting. Build automations visually, with drag & drop activities and templates. Combine RPA with AI to do even more. Category settings: – e…

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## [Monitor outlook email for 1 week](https://forum.uipath.com/t/monitor-outlook-email-for-1-week/5788394)

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**Author:** [@Shirish](https://forum.uipath.com/u/Shirish)\
**Replies:** 0\
**Last updated:** [November 5, 2026, 6:30pm UTC](https://forum.uipath.com/t/monitor-outlook-email-for-1-week/5788394 "2026-11-05T18:30:17Z")

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i want monitor outlook mailbox for 1 week , then if we got a mail from specific candidate then extract the body from it in UiPath maestro ..How we can acheive… I have maestro process, above is just 1 part of it

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## [“Shared UiPath App from Account A to B, but in B I can’t access Orchestrator (no Admin option) — seems like a role/permission issue.”](https://forum.uipath.com/t/shared-uipath-app-from-account-a-to-b-but-in-b-i-can-t-access-orchestrator-no-admin-option-seems-like-a-role-permission-issue/5734981)

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**Author:** [@Abhinay\_Reddy1](https://forum.uipath.com/u/Abhinay_Reddy1)\
**Replies:** 2\
**Last updated:** [November 5, 2026, 1:15pm UTC](https://forum.uipath.com/t/shared-uipath-app-from-account-a-to-b-but-in-b-i-can-t-access-orchestrator-no-admin-option-seems-like-a-role-permission-issue/5734981 "2026-11-05T13:15:57Z")

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Title: UiPath Apps + Orchestrator Issue After Sharing Project Between Accounts (A → B) Hi everyone, I’m facing an issue with UiPath Apps and Orchestrator access between two accounts. Here’s what happened: I initi…

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## [How can l log to Uipath](https://forum.uipath.com/t/how-can-l-log-to-uipath/5787633)

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**Author:** [@hongyijia](https://forum.uipath.com/u/hongyijia)\
**Replies:** 22\
**Last updated:** [November 5, 2026, 10:02am UTC](https://forum.uipath.com/t/how-can-l-log-to-uipath/5787633 "2026-11-05T10:02:13Z")

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I am unable to log in to UiPath. An error message appears stating that my organization has not enabled a tenant and that there is no license; it instructs me to contact an administrator. However, I don’t know who the adm…

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## [What is runtime?](https://forum.uipath.com/t/runtime/5788292)

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**Author:** [@hongyijia](https://forum.uipath.com/u/hongyijia)\
**Replies:** 2\
**Last updated:** [November 5, 2026, 9:55am UTC](https://forum.uipath.com/t/runtime/5788292 "2026-11-05T09:55:12Z")

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Continuing the discussion from How can l log to Uipath: , I successfully updated UiPath, but the program left behind by my former mentor won't start. I'm so upset; I'm just an intern, and I don't know anything about this program :smiling\_face\_with\_tear:

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## [Forum Engagement Daily Reports](https://forum.uipath.com/t/forum-engagement-daily-reports/293853)

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**Author:** [@loginerror](https://forum.uipath.com/u/loginerror)\
**Replies:** 2042\
**Last updated:** [November 5, 2026, 8:00am UTC](https://forum.uipath.com/t/forum-engagement-daily-reports/293853 "2026-11-05T08:00:18Z")

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Daily Forum Reports This is a topic driven by a friendly automation that gives a shout-out to different Forum ‌activities from the last 24 hours. Although the topic is closed for replies to keep it tidy, please share you…

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## [Max Characters for Message Field in CSV](https://forum.uipath.com/t/max-characters-for-message-field-in-csv/2826134)

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**Author:** [@Lindsay\_Kane1](https://forum.uipath.com/u/Lindsay_Kane1)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 7:11am UTC](https://forum.uipath.com/t/max-characters-for-message-field-in-csv/2826134 "2026-11-05T07:11:18Z")

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How can the max characters for the message field in the csv for a data source be 65,536 when the max characters for a field in a csv file is only 32,767? Also, the use case I’m working on is for faxes where it’s not unc…

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## [Docusign - Invoke Update Recipient Tabs](https://forum.uipath.com/t/docusign-invoke-update-recipient-tabs/5260552)

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**Author:** [@Jason\_Brownlow](https://forum.uipath.com/u/Jason_Brownlow)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 7:07am UTC](https://forum.uipath.com/t/docusign-invoke-update-recipient-tabs/5260552 "2026-11-05T07:07:54Z")

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I have been working with the DocuSign integration in UiPath for a few weeks. I’m able to connect with the “DocuSign Application Scope”, create an envelope from a template, get the recipients, remove recipients, update a…

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## [Mobile App is closing during execution](https://forum.uipath.com/t/mobile-app-is-closing-during-execution/2861656)

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**Author:** [@Sreeraj](https://forum.uipath.com/u/Sreeraj)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 7:03am UTC](https://forum.uipath.com/t/mobile-app-is-closing-during-execution/2861656 "2026-11-05T07:03:28Z")

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Can you please share sample mobile deice connection properties and capabilties to reuse connection through out entire execution? Properties i applied are: Created a base class having a connection where i made output co…

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## [Thread ID in data for training](https://forum.uipath.com/t/thread-id-in-data-for-training/4414315)

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**Author:** [@jjes](https://forum.uipath.com/u/jjes)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:59am UTC](https://forum.uipath.com/t/thread-id-in-data-for-training/4414315 "2026-11-05T06:59:03Z")

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Hi people, Looking for tips on how to extract a few thousand emails to us in training a model. Also… How important are Thread IDs when training data. Gut feeling is they are quite important, but have not been able to su…

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## [How to Handle Dynamic Tooltip Texts in Web UI Automation?](https://forum.uipath.com/t/how-to-handle-dynamic-tooltip-texts-in-web-ui-automation/2879369)

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**Author:** [@benof](https://forum.uipath.com/u/benof)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:55am UTC](https://forum.uipath.com/t/how-to-handle-dynamic-tooltip-texts-in-web-ui-automation/2879369 "2026-11-05T06:55:45Z")

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Hello I am working on a web automation flow where tooltips display context specific information when hovering over icons. :innocent:These tooltips do not appear in the DOM until hovered & even then; their attributes cha…

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## [HTTP 406 Error in Custom Connector Due to Misinterpretation of HTTP 201 Response](https://forum.uipath.com/t/http-406-error-in-custom-connector-due-to-misinterpretation-of-http-201-response/4744845)

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**Author:** [@Jakub\_Vacek](https://forum.uipath.com/u/Jakub_Vacek)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:51am UTC](https://forum.uipath.com/t/http-406-error-in-custom-connector-due-to-misinterpretation-of-http-201-response/4744845 "2026-11-05T06:51:25Z")

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1. Summary of the Issue Hi! I am building custom connector for Apify API in Integration Service but when a custom connector executes a POST request to an asynchronous API endpoint that creates a new resource (e.g., start…

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## [I’m having this problem when uploading a CSV file to IXP](https://forum.uipath.com/t/tengo-este-problema-al-cargar-un-archivo-csv-en-ixp/5679773)

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**Author:** [@RPA1\_Praxis](https://forum.uipath.com/u/RPA1_Praxis)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:49am UTC](https://forum.uipath.com/t/tengo-este-problema-al-cargar-un-archivo-csv-en-ixp/5679773 "2026-11-05T06:49:04Z")

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Invalid CSV format: Address item is too long for comment record 339 on line 11704 column 4 (byte 634173). It has 540 bytes, expected at most 512 Datasets with this source added will contain any successfully uploaded mes…

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## [UiPath SDK Confusion](https://forum.uipath.com/t/uipath-sdk-confusion/5708889)

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**Author:** [@hivesew](https://forum.uipath.com/u/hivesew)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:45am UTC](https://forum.uipath.com/t/uipath-sdk-confusion/5708889 "2026-11-05T06:45:44Z")

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Hi there, I am trying to understand the UiPath Python SDK: GitHub - UiPath/uipath-python: A comprehensive Python SDK for interacting with UiPath's Automation Platform · GitHub. I am confused about the intention of the S…

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## [Achieving Real-Time Hybrid Automation: Cloud AI Agent to On-Prem Performer without Inbound Firewall Rules](https://forum.uipath.com/t/achieving-real-time-hybrid-automation-cloud-ai-agent-to-on-prem-performer-without-inbound-firewall-rules/5738266)

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**Author:** [@nathan\_angot](https://forum.uipath.com/u/nathan_angot)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:39am UTC](https://forum.uipath.com/t/achieving-real-time-hybrid-automation-cloud-ai-agent-to-on-prem-performer-without-inbound-firewall-rules/5738266 "2026-11-05T06:39:01Z")

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Infrastructure Overview We are currently running a hybrid UiPath architecture: Cloud: UiPath Automation Cloud is used for an AI-powered “Agent” that processes incoming emails and classifies data. On-Premise: The core b…

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## [Need data from data service](https://forum.uipath.com/t/need-data-from-data-service/772440)

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**Author:** [@harshika.10732998](https://forum.uipath.com/u/harshika.10732998)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:35am UTC](https://forum.uipath.com/t/need-data-from-data-service/772440 "2026-11-05T06:35:47Z")

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Hi All, I want to pull data from UiPath data service and push it into sql datatbase. Is there any simple way to do this task? I have tried with small table and able to extract from data services using query entity act…

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## [How to Link Test sets containing manually created test cases from test manager to orchestrator?](https://forum.uipath.com/t/how-to-link-test-sets-containing-manually-created-test-cases-from-test-manager-to-orchestrator/750969)

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**Author:** [@Abhaya\_Mrutyunjaya\_Jena](https://forum.uipath.com/u/Abhaya_Mrutyunjaya_Jena)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:31am UTC](https://forum.uipath.com/t/how-to-link-test-sets-containing-manually-created-test-cases-from-test-manager-to-orchestrator/750969 "2026-11-05T06:31:30Z")

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I have one query regarding Test sets, how to link test sets containing manually created test cases from test manager to orchestrator?

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## [Installation on Hyper-V or VMware](https://forum.uipath.com/t/installation-on-hyper-v-or-vmware/3736549)

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**Author:** [@Miguel\_Angel\_Jimenez\_Cast](https://forum.uipath.com/u/Miguel_Angel_Jimenez_Cast)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:25am UTC](https://forum.uipath.com/t/installation-on-hyper-v-or-vmware/3736549 "2026-11-05T06:25:52Z")

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Can we oversubscribe the CPUs, for example, 4:1, or does it need to be 1:1? I’m thinking about virtualizing on servers with Hyper V, and it’s important to know how many physical cores I need. For this reason, I need to …

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## [Show file link in edit grid](https://forum.uipath.com/t/show-file-link-in-edit-grid/5682235)

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**Author:** [@sandeep.ruhela](https://forum.uipath.com/u/sandeep.ruhela)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:21am UTC](https://forum.uipath.com/t/show-file-link-in-edit-grid/5682235 "2026-11-05T06:21:32Z")

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There is scenerio in UiPath, I have one file uploader and one edit grid. When i upload file in file uploder. It will show filename in one column of edit grid and file path link in column 2. when i click on filepath link,…

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## [UiPath Salesforce Integration Service Connection Disconnecting Every 30 Minutes](https://forum.uipath.com/t/uipath-salesforce-integration-service-connection-disconnecting-every-30-minutes/5765301)

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**Author:** [@sayan.patra](https://forum.uipath.com/u/sayan.patra)\
**Replies:** 5\
**Last updated:** [November 5, 2026, 6:19am UTC](https://forum.uipath.com/t/uipath-salesforce-integration-service-connection-disconnecting-every-30-minutes/5765301 "2026-11-05T06:19:16Z")

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Hi Everyone We are currently facing an issue with UiPath Integration Service for Salesforce; connection is automatically disconnecting every 30 minutes from UiPath Connections. Has anyone encountered this earlier or ha…

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## [How would you structure IXP for ticket classification with 75 categories and 297 subcategories?](https://forum.uipath.com/t/how-would-you-structure-ixp-for-ticket-classification-with-75-categories-and-297-subcategories/5739036)

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**Author:** [@Jelmer\_Sikma\_Nimble](https://forum.uipath.com/u/Jelmer_Sikma_Nimble)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 6:15am UTC](https://forum.uipath.com/t/how-would-you-structure-ixp-for-ticket-classification-with-75-categories-and-297-subcategories/5739036 "2026-11-05T06:15:53Z")

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Hi everyone, We’re currently experimenting with UiPath IXP for a ticket classification use case and I’d love to hear how others have approached similar scenarios in practice. Use case We used IXP in a demo for a client…

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## [How to Obtain and Activate an Enterprise Trial License for an Air-Gapped Environment?](https://forum.uipath.com/t/how-to-obtain-and-activate-an-enterprise-trial-license-for-an-air-gapped-environment/5787659)

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**Author:** [@ejpark](https://forum.uipath.com/u/ejpark)\
**Replies:** 2\
**Last updated:** [November 5, 2026, 6:11am UTC](https://forum.uipath.com/t/how-to-obtain-and-activate-an-enterprise-trial-license-for-an-air-gapped-environment/5787659 "2026-11-05T06:11:31Z")

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Hello, I am trying to obtain a UiPath Enterprise Trial license, but it seems that the process has changed. I am not sure how to proceed with the new process, so I am reaching out for assistance. Please note that our en…

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## [Does Aumation opps have GitLab integration?](https://forum.uipath.com/t/does-aumation-opps-have-gitlab-integration/5787018)

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**Author:** [@Usuario\_GH](https://forum.uipath.com/u/Usuario_GH)\
**Replies:** 3\
**Last updated:** [November 5, 2026, 6:09am UTC](https://forum.uipath.com/t/does-aumation-opps-have-gitlab-integration/5787018 "2026-11-05T06:09:16Z")

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Helle everyone! I am exploring the feature of automation opps /pipelines, It semms very interesting consoidering that It is possible to create pipes in order to automate CI/CD processes . However, In my company, gitlab …

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## [PiP issues when using several screens](https://forum.uipath.com/t/pip-issues-when-using-several-screens/5788132)

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**Author:** [@adext](https://forum.uipath.com/u/adext)\
**Replies:** 3\
**Last updated:** [November 5, 2026, 6:06am UTC](https://forum.uipath.com/t/pip-issues-when-using-several-screens/5788132 "2026-11-05T06:06:02Z")

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Hello What is the reason of PiP issues when using several screens ? Users are unable to access the “reduce PiP” / “close” option this leaving the PiP open and monopolising a whole screen

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## [OneDrive mappings in Processes - Bug or feature?](https://forum.uipath.com/t/onedrive-mappings-in-processes-bug-or-feature/5762971)

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**Author:** [@yoram](https://forum.uipath.com/u/yoram)\
**Replies:** 2\
**Last updated:** [November 5, 2026, 2:04am UTC](https://forum.uipath.com/t/onedrive-mappings-in-processes-bug-or-feature/5762971 "2026-11-05T02:04:16Z")

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Hi there, After previously struggling with how we could share multiple connections across different unattended machines, I have a new conundrum. After having used the Integration Service for months, I’m running into is…

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## [Can multi bot architecture be used without using queue?](https://forum.uipath.com/t/can-multi-bot-architecture-be-used-without-using-queue/5787949)

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**Author:** [@kkpatel](https://forum.uipath.com/u/kkpatel)\
**Replies:** 6\
**Last updated:** [November 4, 2026, 10:00pm UTC](https://forum.uipath.com/t/can-multi-bot-architecture-be-used-without-using-queue/5787949 "2026-11-04T22:00:55Z")

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can multi bot architecture be used without using queue? or not possible without using queue? let’s discuss please …

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## [Delete Rows from XLS where Field not like Index](https://forum.uipath.com/t/delete-rows-from-xls-where-field-not-like-index/5788085)

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**Author:** [@VanjaV](https://forum.uipath.com/u/VanjaV)\
**Replies:** 1\
**Last updated:** [November 4, 2026, 3:19pm UTC](https://forum.uipath.com/t/delete-rows-from-xls-where-field-not-like-index/5788085 "2026-11-04T15:19:39Z")

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Hi, I have XLS file with 4 sheets. One of them has 15.000 rows with different indexes. Each row has one column, where the value will be selected by drop-down field. If I delete all rows and copy back only those which…

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## [UiPath Maestro Quick Form Schema Registration Failure (Error 170042)](https://forum.uipath.com/t/uipath-maestro-quick-form-schema-registration-failure-error-170042/5786475)

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**Author:** [@vikash.pandey](https://forum.uipath.com/u/vikash.pandey)\
**Replies:** 4\
**Last updated:** [November 4, 2026, 1:35pm UTC](https://forum.uipath.com/t/uipath-maestro-quick-form-schema-registration-failure-error-170042/5786475 "2026-11-04T13:35:37Z")

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Hi Team, I am facing an issue with Quick Form execution in UiPath Studio Web Maestro Flow. Error: 170042 – HitlTaskSchemaRegistrationFailed The schema-registration request returns NotFound, followed by a response-pars…

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## [Cannot turn off 'Enabled Settings' for Orchestrator Folder Processes by publishing new package version](https://forum.uipath.com/t/cannot-turn-off-enabled-settings-for-orchestrator-folder-processes-by-publishing-new-package-version/5788053)

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**Author:** [@Ionut-Gabriel\_Petre](https://forum.uipath.com/u/Ionut-Gabriel_Petre)\
**Replies:** 1\
**Last updated:** [November 4, 2026, 1:35pm UTC](https://forum.uipath.com/t/cannot-turn-off-enabled-settings-for-orchestrator-folder-processes-by-publishing-new-package-version/5788053 "2026-11-04T13:35:19Z")

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Hello, My team is attempting to transition our UiPath Remote Automation Executions from an AWS instance running Windows Server to an AWS instance running amazon-linux. On this journey, we have encountered something ver…

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## [Excel File locked](https://forum.uipath.com/t/excel-file-locked/2763829)

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**Author:** [@Sonali\_Gupta1](https://forum.uipath.com/u/Sonali_Gupta1)\
**Replies:** 19\
**Last updated:** [November 4, 2026, 1:05pm UTC](https://forum.uipath.com/t/excel-file-locked/2763829 "2026-11-04T13:05:18Z")

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when I open an excel file it shows file is locked for editing in UiPath.how to resolve this issue

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